Ahmad Tahlak is a highly experienced and knowledgeable professional in the field of Call Centers, with over 33 years of experience in contact centers. He is recognized as an expert in establishing, managing, training, and consulting call centers in the UAE and GCC countries. With a career spanning more than three decades, Ahmad has held a number of key positions in various organizations.

For around 14 years, Ahmad worked for Emirates Airline, where he gained valuable experience in Revenue Optimizations, call center operations, customer service, and CRM. He was also one of the CEOs of Emirates Post Group for 8 years, where he made significant contributions to the growth and success of the organization. During his tenure, he oversaw the implementation of new technologies and processes that helped to streamline operations and improve customer service. Ahmad's leadership and strategic vision played a key role in transforming Emirates Post Group into one of the most successful postal and logistics companies in the region, with a reputation for innovation and excellence.

Currently, Ahmad serves as the President of The Teleservices Company and the Chairman of Levenbert Group, where he continues to demonstrate his expertise in the call center industry. He has also established himself as a public speaker and has trained thousands of people in different industries across the GCC countries in Leadership and management programs. Ahmad is a great motivational speaker, known for his ability to inspire and empower individuals and teams to achieve their goals and reach their full potential. Born and raised in Dubai, Ahmad has a deep understanding of the culture and business practices of the UAE and GCC countries. He is passionate about sharing his knowledge and experience with others and is committed to helping individuals and organizations achieve success in their endeavors.